Bartlinski Chiropractic & Physical Therapy at 8131 Ritchie Highway in Pasadena, Maryland

Customer Reviews about Bartlinski Chiropractic & Physical Therapy

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  I am giving this practice 1 star if I could give 0 I would, however the chiropractor was nice so 1 star it is. My husband and I had car accident and didn't have pip so called and spoke to Rhonda and was told they do 3rd party billing and if we didn't go through that they took our insurance. She was very nice on phone. She however didn't explain what 3rd party billing was (paying out of pocket-found this out later). Our visit was good with the chiropractor, he was great, when we were leaving though it was close to closing so Rhonda was a little snippy and not so friendly. We didn't go back to the office again and decided to finish treatment elsewhere. I called the office few weeks later since car insurance never received any of the bills or notes. Rhonda kept insisting that we have to go through 3rd party billing and I told her how do we have to if you take our insurance? everywhere else we have been seen put it through insurance and after me telling her to cool down because she was getting nasty over phone she finally asked what insurance we have? So I told her and she said they don't take that. However, from my first phone call with her she said they did and it was no problem. Hmm seems odd. She told me I had to make appt to be released from chiropractor and I told her I didn't want to so she said then I have to come in and sign self release form. So few weeks later I show up to sign this "form". Guess what didn't exist. I go in tell Rhonda my name and that I'm here to sign the form and she points to an office door and says "I think through there". How do you think? You work there! So I go in and the lady had to keep going to reception to ask Rhonda what she needed. Turns out I wasted time and money going in to an office for a non exsistant form. Then the lady tells me when I told her I wasted time that there were "too many hands in the pot." Not something a business should say and they should try to fix what is wrong not just blow it off. Not only that but the only "hand that was in the pot" was Rhonda's. Wow is all I have to say. Hopefully the bill I now have to pay isn't twice as much as a normal patients because it's a car accident and it's being paid out of pocket.
  November 11, 2017

  by Amber Swain

Opening hours Closed now

Tomorrow: 09:00 am — 12:00 pm 03:00 pm — 06:30 pm

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About Bartlinski Chiropractic & Physical Therapy in Pasadena